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Privacy Policy

Last Updated: 1 October 2026

This Privacy Policy explains what information Jaipax Studio ("we", "us") collects through jaipax.com and our software products, how we use it, and the choices you have. Jaipax Studio is run by Ravi Jaipal from Barmer, Rajasthan.

1. Information We Collect

1.1 When you contact us through the website

If you fill in the enquiry form on jaipax.com, we collect:

When you submit the form, WhatsApp opens with a message containing these details. If you send that message, it is handled by WhatsApp under WhatsApp's own privacy policy. If you call or message us directly, we receive your phone number and whatever you choose to share.

1.2 When you use our software

To provide our software products (Jaipax Baker's OMS and Jaipax Restaurant Sathi POS), we collect the following during account creation and for customer management:

Orders, menus and customer details that you enter into these products belong to your business. We store them only to run the service for you.

1.3 Information collected automatically

We use Google Analytics for Firebase to understand how visitors use jaipax.com, such as which pages are viewed, the type of device and browser, and approximate location (city level). This information does not tell us who you are.

2. Payment Information

We do not collect, process, or store credit card, debit card, UPI or net banking details on our servers.

Online payments are handled by our PCI-DSS compliant payment gateway, Razorpay, under Razorpay's security standards. Payments made directly by bank transfer or UPI are recorded only as needed for invoices and accounts.

3. How We Use Your Information

We do not sell your personal information, and we do not share it with anyone for their own marketing.

4. Services We Use

We use trusted third-party services to run our website and products. They process data on our behalf under their own privacy policies:

We may also share information if required by law.

5. Cookies

jaipax.com uses cookies and similar technologies for analytics, and to remember basic preferences. Google Maps may set its own cookies when the map is shown. You can block or delete cookies in your browser settings; the website will still work.

6. How Long We Keep Your Information

We keep enquiry details for as long as needed to respond to you and follow up, and client and account details for as long as we work together and as required for tax and accounting records. You can ask us to delete your details at any time (see below).

7. Your Choices and Rights

You can ask us to show you, correct, or delete the personal information we hold about you, or to stop contacting you. Contact us using the details below and we will respond within a reasonable time, in line with the Digital Personal Data Protection Act, 2023.

8. Data Security

We use industry-standard security measures to protect your personal information from unauthorised access, change, disclosure or destruction. No method of sending or storing data over the internet is 100% secure, but we take care to protect what you share with us.

9. Changes to This Policy

We may update this policy from time to time. The "Last Updated" date at the top shows when it was last changed.

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