Swiggy & Zomato Commission Calculator for Indian Restaurants

The food delivery landscape in India has matured rapidly, and with it, the focus of aggregators like Zomato and Swiggy has shifted heavily towards profitability. What used to be a low-cost discovery channel has evolved into a highly complex, multi-layered cost structure for restaurants.

While the stated base commission typically ranges between 15% and 30% depending on your location, order volume, and exclusivity agreements, the effective deduction often crosses 40%. This discrepancy is what catches many new restaurant owners by surprise.

1. The Base Commission Trap

While the agreement says 18-24%, this is charged on the total bill value. If you run deep discounts or aggressive BOGO ads to maintain visibility, you still pay commission on the pre-discount amount in many cases.

Note: Swiggy has begun standardizing its service fee calculation for non-metro restaurants to be based on the gross order value (including GST and packaging charges), effectively raising the barrier.

2. The GST Double Whammy (and the 2025 Update)

You pay 18% GST on the commission service fee itself. This money goes to the government, but it comes out of your pocket. Furthermore, as of late-2025, an 18% GST is now applied directly to delivery charges on these platforms, increasing the final cost for consumers and often suppressing order volume.

3. Payment Gateway, TDS, & Early Settlement

Every online transaction incurs a ~2% processing fee. Plus, 1% TDS (Tax Deducted at Source) is held back under Section 194-O.
Need the money faster to buy raw materials? Both Swiggy (0.75–1.2% per order) and Zomato (1.0–1.5% per order) now charge high "Early Settlement Fees".

4. Menu Price Inflation: The Desperate Defense

To survive these margins, the open secret in the industry is menu price inflation. Restaurants are forced to increase prices significantly on aggregator platforms. Recent industry reports identify an average premium of ₹46 per dish on aggregator platforms compared to direct dining. This artificial inflation hurts long-term customer loyalty.

The Result: On a ₹500 order, after hidden deductions, gateway fees, and mandatory "investments in growth services," you often lose ₹150-₹200 to the platform. Your food and labor cost takes another ₹150-₹200. You are left with pennies.

Running a restaurant on platforms like Zomato and Swiggy often invites hidden costs that silently eat into your margins. We built this calculator based on real payout data from hundreds of Indian restaurants to help you visualize exactly how commissions, taxes, and fees breakdown, so you can price your menu intelligently.

How to Use the Calculator

Understanding the Inputs

• Commission %

  The base fee charged by the platform (e.g., 24-30%).

• Packaging Charge

  Extra amount collected from customers for packing materials.

• Payment Fee

  Gateway charges (approx 2%) for processing online payments.

• GST on Fees

  18% tax applied on the service fee and payment gateway charges.

The Logic Behind the Math

We replicate the actual payout reports to give you a realistic figure. Note that Swiggy and Zomato calculate commissions slightly differently (e.g., on GST inclusion), which this tool estimates for simplicity.

Real World Example

If your item price is ₹189 and packaging is ₹5:
The Gross Sale is roughly ₹203.70 (including tax).
However, with ~25% commission and other fees, your varying deductions could total over ₹60-₹70.
This leaves you with a significantly lower amount than your offline sale.

Use this transparency to plan your pricing strategy, cover your costs, and determine if a direct ordering channel (like your own website) is the right step for your profitability.